Terms of service

By accessing or using GateKipas (the "Service"), operated by LawTekno LLC, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service. These Terms apply to all visitors, users, business owners, employees, and any other persons who access or use the Service in any capacity.

GateKipas is a cloud-based visitor and employee check-in management platform designed for small and medium-sized businesses. The Service includes but is not limited to: digital visitor check-in and checkout via a self-service kiosk; employee time tracking with secure 4-digit PIN and optional biometric (fingerprint/Face ID) authentication via WebAuthn; real-time host notifications delivered by email and SMS; multi-location management for up to 7 business locations; student management for schools, daycares, and tutoring centers; NDA and agreement signing during visitor check-in; emergency evacuation roster showing all checked-in visitors and clocked-in employees; analytics and reporting dashboards; custom branding with logos, themes, and accent colors; configurable custom fields for visitor data collection; and full bilingual support in English and French. An optional integration with a business's own WhatsApp Business account is being prepared. WhatsApp onboarding and message sending are not currently active.

To use the Service, you must register for an account by providing accurate and complete information, including your business name, business type, full name, email address, and phone number. One account is permitted per business entity. You are responsible for maintaining the security and confidentiality of your account credentials, including your password, and for all activities that occur under your account. You agree to notify LawTekno LLC immediately of any unauthorized use of your account or any other breach of security. You must be at least 18 years of age to create an account.

GateKipas offers a 14-day free trial that includes up to 50 visitor check-ins, 5 employees, and 1 custom field. No credit card is required to start the trial. During the trial, visitor management, workforce and CRM features are available within those limits, except multi-location. Events are not included in the trial and are offered separately. At the end of the 14-day trial period, your account will be suspended unless you subscribe to a paid plan. Unused trial days are not transferable, refundable, or extendable. Trial accounts that are not converted to paid plans will have their data retained for 30 days following suspension, after which all data will be permanently deleted.

GateKipas offers two paid plans billed monthly through Stripe: the Starter plan at $10 per month (unlimited visitors, up to 15 employees, 3 custom fields, email and SMS notifications, CSV/PDF exports, and custom branding) and the Pro plan at $25 per month (unlimited visitors and employees, unlimited custom fields, multi-location management up to 7 locations, CSV/PDF exports, biometric authentication, analytics, NDA/agreement signing, emergency features, and student management). All plans include English/French dashboard, kiosk, and notification support. By subscribing to a paid plan, you authorize LawTekno LLC to charge your selected payment method on a recurring monthly basis via Stripe. You are responsible for keeping your payment information current. You may cancel your subscription at any time through the Billing page in the dashboard or through the Stripe customer portal. Upon cancellation, your access continues until the end of the current billing period. We do not offer prorated refunds for partial billing periods.

You agree to use the Service only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations. You may not: use the Service for any illegal or unauthorized purpose; store sensitive personal data such as Social Security numbers, medical records, financial account numbers, or government-issued identification numbers in custom fields or notes; share your kiosk access credentials with unauthorized parties; attempt to gain unauthorized access to any part of the Service, other user accounts, or computer systems or networks connected to the Service; interfere with or disrupt the integrity or performance of the Service; use the Service to harass, abuse, or harm another person; upload viruses, malicious code, or any other harmful technology; or engage in automated data scraping, data mining, or similar data-gathering activities without express written consent. If business-directed messaging becomes available, you must send only to contacts for whom you have the permissions required for that channel and purpose, honor opt-outs and applicable messaging windows, obtain approval of outbound content from an authorized business user, and comply with Meta's WhatsApp Business terms and policies. GateKipas may restrict or disable messaging that does not meet these requirements.

You retain your rights in business-managed data you submit to the Service, including visitor logs, employee records, student records, agreements, and business information. LawTekno LLC does not claim ownership of that data. We use it to operate the Service under your instructions and share it with service providers or others as described in our Privacy Policy; we do not use business-managed visitor, employee, or student records to advertise GateKipas or sell customer contact lists. Available exports and retention controls vary by record type and plan. A business administrator may request export or deletion through the Service or by contacting support@gatekipas.com. Individuals whose data is managed by a business should normally contact that business first. Some records must be retained for legal, security, billing, audit, suppression, or dispute purposes. Deleted data may remain temporarily in backups and logs until normal deletion cycles. See our Privacy Policy for more detail.

Where optional WebAuthn employee authentication is offered, GateKipas stores credential identifiers and public keys to verify sign-in. Fingerprint or face matching, if used, takes place on the employee's device or authenticator; GateKipas does not receive the raw fingerprint or face image through that process. Businesses are responsible for assessing applicable biometric and employment requirements, providing required notices, and obtaining any required permission before enabling the feature. Employees should contact their business administrator to remove an enrollment or request assistance.

Education customers may use student-management features and enter student, guardian, authorized-pickup, and related records. The customer controls the information it enters and access assigned to its users. Schools and other education customers are responsible for assessing applicable student and children's privacy laws, giving required notices, obtaining any required authorization or consent, and avoiding unnecessary sensitive information. Use of GateKipas alone does not establish compliance with FERPA, COPPA, or other legal requirements. See our Privacy Policy for additional information.

GateKipas offers an emergency evacuation roster feature on the Pro plan that displays a real-time list of all currently checked-in visitors and clocked-in employees, along with their contact information and location. This feature is provided as an informational aid only. GateKipas is not a certified fire safety system, life safety system, or emergency management system. The accuracy of the evacuation roster depends on visitors and employees properly checking in and out. You should not rely solely on GateKipas for emergency evacuation procedures and should maintain your own emergency preparedness plans. LawTekno LLC is not liable for any injury, loss, or damage arising from reliance on the emergency evacuation feature.

LawTekno LLC may from time to time issue coupon codes that provide free access to a specified plan for a specified duration. When a coupon expires, the account will automatically revert to the Free Trial limitations unless the business subscribes to a paid plan. Coupons are non-transferable, have no cash value, and cannot be combined with other offers. LawTekno LLC reserves the right to revoke any coupon that is obtained or used fraudulently, and to modify or discontinue any promotional offer at any time without prior notice.

Pro plan subscribers can manage up to 7 business locations from a single account. Each location operates independently with its own kiosk, hosts, visitor log, employee roster, and settings. The headquarters (primary location) administrator has full visibility across all locations and can view aggregate data, transfer employees between locations, and manage branch settings. Staff assigned to a branch location can only access data for their own location. The maximum number of locations per account on the Pro plan is 7. For businesses requiring more than 7 locations, please contact us to discuss Enterprise options.

By creating a GateKipas account, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. When we make material changes to these Terms, you will be prompted to review and accept the updated Terms upon your next login. If you do not accept the updated Terms, your access to the Service may be restricted until acceptance is provided.

LawTekno LLC aims to maintain 99.9% uptime for the Service but does not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to scheduled maintenance, system updates, or circumstances beyond our reasonable control including but not limited to natural disasters, power outages, and third-party service failures. LawTekno LLC is not liable for any loss or damage resulting from Service downtime or unavailability.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by applicable law, LawTekno LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to your access to or use of (or inability to access or use) the Service. The total aggregate liability of LawTekno LLC for any and all claims arising under or related to these Terms or the Service shall not exceed the total amount you have paid to LawTekno LLC in the twelve (12) months immediately preceding the event giving rise to the claim. GateKipas is not a security system, access control system, or surveillance system and should not be used as a substitute for such systems.

LawTekno LLC may suspend or terminate an account for a violation of these Terms, fraudulent activity, or use that could harm users or the Service. You may cancel through the Billing page or by contacting support. After cancellation or termination, access and retention depend on the applicable plan, records, settings, and legal obligations. We may retain some records for security, billing, audit, suppression, dispute, or legal purposes, and deleted records may remain temporarily in backups or logs until normal deletion cycles. Request export or deletion by contacting support@gatekipas.com. Sections that by their nature should survive termination, including limitation of liability, data ownership, and governing law, will survive.

LawTekno LLC reserves the right to modify these Terms of Service at any time. For material changes, we will provide at least 30 days advance notice by sending an email to the address associated with your account. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue your use of the Service before the changes take effect.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in the State of Maryland, and you consent to the personal jurisdiction of such courts.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at support@gatekipas.com. LawTekno LLC is the legal entity operating the GateKipas service.